WildJar is a call tracking and intelligence platform which helps you understand where your leads are coming from, who is calling you, what your conversations are about and connect that data into other platforms.
- Discover the true path to phone lead conversion.
- Attribute and understand the many touchpoints your customers have engaged with across different media channels and devices before they call.
- Reveal which campaigns, referral websites and search keywords are driving phone calls.
- Generate more revenue by identifying the marketing channels that make your phone ring. Measure the phone leads you receive from your offline marketing efforts, for example, direct mail, newspaper, radio, TV and printed brochures.
- Get detailed data on who is calling you in real time, whether they're a new or returning caller.
- Discover trends on how many times a customer calls before they purchase.
- Instantly receive missed lead alerts via email or SMS if you miss a call, allowing you to follow up.
- Improve the customer experience by automating SMS messages to your mobile callers if you miss a call or after you've answered a call.
- Listen to call recordings to learn what your staff and customers are saying (or not saying), use this to improve conversations.
- Score and tag your calls, make notes to add context.
- Seamlessly integrate call data into your preferred platform to complete the customer journey and measure ROI.