Port a phone number to WildJar

Porting a number into WildJar gives you the ability to use a number you already own to track calls.

Number portability and the porting process varies from country to country, please select your country from the list below to learn more.

• Australia and New Zealand
• United Kingdom

If your country is not listed, please contact us.

Australia and New Zealand

To submit a port request, please provide the below details in a request to our support team.

• Service number(s) you wish to port
• The customer account number associated to each service number
• The name of the losing carrier
• A copy of the most recent invoice for the service, clearly displaying the service number(s).
  If the service number is not shown, you may be asked to complete a Porting Authority Form (PAF) to prove you hold the right to use this number.

We will additionally ask you to provide some configuration details, to ensure continuous service when the number ports in. This includes:

• Source name to be allocated to the number (eg. Website Number)
• Answer point where calls will be answered
• Email addresses for call alerts

Porting takes approximately 7-10 business days from submission.

United Kingdom

To submit a port request, please provide the below details in a request to our support team.

• Service number(s) you wish to port
• The customer account number associated to each service number
• The name of the losing carrier
• A copy of the most recent invoice for the service.

Our support team will ask you to sign a Letter of Authority (LOA), granting us permission to port the numbers.

We will additionally ask you to provide some configuration details, to ensure continuous service when the number ports in. This includes:

• Source name to be allocated to the number (eg. Website Number)
• Answer point where calls will be answered
• Email addresses for call alerts