The WildJar and Total Selling Solutions (TSS) integration allows you to view your calls directly in the TSS platform where the team can score, train and evaluate your call recordings to improve customer experiences.
TSS offers inbound & outbound phone monitoring and training packages, specifically developed for Australian industries.
TSS provide independent call scoring assessment, bench marking and deliver on-site training to improve staff call handling techniques. Customise your package to provide a Total Call Management solution for your phone leads in all departments whether it be sales, appointment setting, customer service, outbound follow up, customer satisfaction surveys or database prospecting.
The integration requires 2 steps:
- Reach out to your TSS account manager and ask to turn on the WildJar integration.
- WildJar will activate the TSS webhook and your call data will automatically be sent into the TSS platform.
Reach out to the WildJar pack today if you need any more information!